Privacy Policy

Introduction

SpiralWebo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website change tracking service.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Telegram chat ID if you choose to enable Telegram notifications
• Payment information when you subscribe to a paid plan
• Communication preferences and notification settings

Tracking Job Information

When you create tracking jobs, we collect:

• URLs of websites you want to monitor
• CSS selectors or XPath expressions you specify
• Monitoring frequency and notification preferences
• Historical data of detected changes

Automatically Collected Information

We automatically collect certain information when you use our service:

• Log data (IP address, browser type, operating system)
• Usage data (features used, pages visited, time spent)
• Device information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Monitor websites according to your tracking jobs
• Send you notifications about detected changes
• Process your payments and manage your subscription
• Respond to your comments, questions, and support requests
• Send you technical notices and security alerts
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, email delivery, Telegram API)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services (such as Telegram). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]